If you are unsatisfied with our products we will offer you a full refund within 30 days from the ship-out date. Please note, that once you exceed the 30 days we will not offer any refunds.

Original shipping fees are non-refundable once tracking information has been generated. 

How to Return 

We’re here to help! Just send an email to our customer care team at customercare@innofoods.shop with: 

1. Order Confirmation Number
2. A picture of the Lot Code information from your package (this can be found on the back of the packaging)